更新时间:2005/11/8
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Explaining to a customer A: I don’t understand this, Ms. Walker. When exactly are you going to finish this job? B: Well, it will probably take another few weeks, Mr. Brooks. I realize it appears simple enough, but there is a lot of red tape to wade through. A: Fair enough, but I’m still a bit unclear about the details. Could you go over the main points with me again? B: I’d be glad to, Mr. Brooks. Why don’t you come into my office?
向顾客解释 A:我弄不明白,华尔克女士。具体哪天你们能完成这项工作? B:嗯,可能还需要几个星期的时间,布鲁克斯先生。我知道,这工作看上去是简单,却有许多公文手续需要办理。 A:情有可原,但是具体细节我还是不清楚。你可以把一些要点再给我解释一遍吗? B:非常乐意,布鲁克斯先生。请到我办公室来谈好吗?
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