更新时间:2005/11/8
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An angry new customer A: If I had known I’d get service like this, I would have gone somewhere else! B: I’m sorry, sir. Could you tell me what the problem is, please? A: Let’s start with the fact that no one has responded to my calls or letters for the past three weeks! B: I do apologize, sir. I hope I can help you. Would you tell me what you have been trying to find out?
气愤的新顾客 A:早知道我得到的是这种服务,我就找别的地方去了! B:对不起,先生。您能告诉我是什么问题吗? A:咱们就从三个星期都没人理会我的电话和信函这件事起说起吧! B:十分抱歉,先生。我希望我能帮助您。您能告诉我您想了解些什么吗?
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